Is your question not listed? Then please contact our customer service.
Order
When will my order be delivered?
Your order will be packaged really carefully. Delivery takes between 5-7 business days. You will receive an e-mail after ordering with more information about the delivery.
Can I change or cancel my order?
Orders can only be edited or canceled within 2 hours of placing them. After that, our warehouse starts processing — so we can’t make changes.
Shipping
How long does delivery take?
Your order will be packaged really carefully. Delivery takes between 5-7 business days. You will receive an e-mail after ordering with more information about the delivery.
How much time does it take to ship the order?
Your order get shipped within 24 hr after your order is placed.
Exchanges/Return
Can i exchange my item?
We have an Exchange Policy of 3 days from the date of receiving the product.
Can I return my product for a refund?
No, we don’t do returns and refunds. Yes, exchange is possible within 3 days of receiving it, as long as it’s in original condition.
Size/Care
What is my size?
Check our size guide for detailed measurements and how our pieces fit. Check out model height and what size fits him/her.